Hotel rooms, measured.
Comfortility scores hotel rooms across Marriott, Hilton, and IHG brands on the same five dimensions, using one published rubric. Every score shows the evidence behind it. Nothing is ever silently rewritten.
The five dimensions
Scores are assigned at brand‑standard level — the current documented prototype plus system‑wide programs — never at individual‑property level. Weights are published, not hidden.
- Bed 30%.30
- Ambiance 20%.20
- Space 20%.20
- Bathroom 20%.20
- Ideal‑For 10%.10
Ambiance is measured in‑room only: noise isolation, blackout, lighting control, climate control, design coherence. Ideal‑For carries three fit flags — solo, couple, family — and reports their mean.
Every score carries its evidence
- A Published brand standards, official specifications, franchise and development documents.
- B Official brand media, corporate releases, named‑source trade reporting, official retail listings of in‑room programs.
- C Corroborated third‑party evidence: aggregator listings, multi‑property sampling, credible reviews. Sample size stated.
- D Inference. Always flagged. When it is decisive, the score is capped at 7.0 and marked thin‑evidence.
A brand is a distribution, not a room
The honest weakness of any brand‑level score is that individual hotels vary. Comfortility does not paper over that: every brand carries a Consistency flag — high, medium, or low — stated with its basis. The flag never changes the overall score. It tells you how much to trust it for the specific property you are about to book.
Scores are versioned. This is v2026.1. Prior versions are archived, never overwritten, and corrections are published loudly — including our own.
Where the scores come from
Each score is drafted against a written anchor, adjudicated one number at a time, and published with its evidence tier, its sample size where sampling applies, and the program vintage it was measured against. The full instrument is public so you can audit it, disagree with it, or apply it yourself on your next stay.